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Maintenance tips and warranty


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Small cleaning tip: rub with a dry and soft cloth special for jewelry (we offer it to you for the purchase of certain pieces). We also recommend the toothbrush and baking soda or lemon dish soap (except gold plated and fine gold gilding) and dry it with a soft cloth. To clean natural stones you can also use lemon dish soap and a soft toothbrush.

Bronze / Silver : Bronze is an alloy containing copper, just like silver, which is a metal that oxidizes (fine silver will oxidize less than 925 silver). It is therefore possible that your jewelry will tarnish, especially when it is stored for a certain time without being worn and subjected to humidity in the air. It suffices to rub it well with a small hard metallic brush (brass bristle) then with a soft cloth so that it regains its shine. You can also then clean it as shown above for extra shine.

Gold plated or gilded with fine gold: In order to preserve your jewel, we advise you to limit contact with water as much as possible, and to avoid any contact with chlorine, cosmetics, perfume or products. interview. To clean your jewelry, a dry, soft cloth will restore the shine to the gilding.

Your jewelry lives with you .

In addition to this, you need to know more about it.

For it to accompany you on your life path, it requires special maintenance. Here are some tips to extend the life of your jewelry.

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Our carefully chosen stones are real and totally natural stones. As a result, no roughness, inclusion, reflection or shade is the same, Each stone is unique; the stone you will receive may not be completely identical to the images shown on the site.

The metal pieces created in fine silver and bronze are worked by hand, ONE to ONE. Each model is unique and may differ slightly from the one shown in the photo. Irregularities and imperfections are the testimony of this artisanal know-how and transmit a very particular soul to the jewel. Be proud of it, that's what makes your piece special and unique!

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The indication " gold plated " specifies that the jewel has a real gold thickness of 3 microns, as the name "gold plated" requires, unlike the indication " gilded with fine gold ". The gold plated is resistant and lasts over time. It can withstand water but we recommend avoiding any prolonged contact so that your jewel is as preserved as possible and remains beautiful over time. In addition, we recommend that you avoid swimming in the sea or swimming pool. The gilding takes on a patina over time, a perfectly normal natural wear. It will also depend on how you maintain your jewelry. The acidity of certain skins can sometimes have an influence on the alteration of the gilding.

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The " gold filled " (12 or 14 carats) is an English-speaking legal name concerning goldsmith's work. It is a solid casing of gold that is affixed by heat or pressure to a metal base. It has the same properties and the same appearance as real gold. It does not tarnish, flake or change color. People with allergies to certain metals can wear this jewelry without fear of an allergic reaction. The gold layer is thicker than that of gold plated jewelry. Gold filled accessories can be worn every day without fear of losing their color.

In addition to this, you need to know more about it.

Despite their resistance, please as much as possible that your jewelry does not come into contact with chemicals or cosmetics / perfumes, which could alter their shine. We therefore advise you to remove them during sports or manual activities (rings) which could damage or deteriorate them. Finally, in order to preserve them as well as possible from scratches, knots, and oxidation for silver and bronze, we advise you to remove them to sleep and slip them into our small pouches or boxes to store them ( you can leave the clasp outside the pouch to prevent the chain from tangling).

We offer you a 1 year warranty (part with metal work) for any design defect specific to the production of the jewel from the date of purchase of your products (except deterioration related to natural wear or to possible shocks / drops or improper handling, abnormal use or intentional modifications).

If, despite all our efforts, your Elluce jewelry does not give you complete satisfaction, we remain at your disposal to discuss and we are committed to finding a solution that suits you.

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